We had our wedding here in August and received the best service ever. The hotel itself is lovely. The room we had was amazing, rose petals on the bed and champagne for breakfast, and our guests were very happy with their rooms too. From the moment we booked our wedding here a year previously Nora was on call to answer any questions I had. On the big day she was the most organised person I have ever met-so professional. We had a fantastic day and everything was planned to perfection by Nora. We were even early at the hotel, as photos took less time than expected, and Nora still had us and our guests seated promptly. The food was fantastic. All the guests were so impressed. The food is of an extremely high standard. We had guests from Poland and Nora had menus printed in Polish for them and assigned their table a Polish waiter-such a lovely touch. Nora and her staff made our day so special with many simple and elegant touches that made us feel really special. All my family and friends still rave about the fantastic atmosphere and the amazing food. Top class venue.
Recieved 6th March 2014
Absolutely loved the feature in Galway Now! It was FAB!! Thanks so much for choosing us!!!
Your ears must be constantly burning from all the praise you received for the fantastic show you put on for our wedding. It was absolutely perfect in every way and everybody was so impressed with the venue, service, ambiance, food, EVERYTHING! I can't thank you enough Nora. It was so perfect. I have been recommending you to anyone and everyone I know!!
We have been to many weddings and functions but have never seen anything like the service you and your wonderful staff provide!!
Hope 2014 is going well for you!
Thank you thank you thank you again,
Regina, James, Alex & Jamie Xxx
We celebrated our wedding at the Claregalway Hotel early July and we cannot recommend this hotel enough. From our initial contact right through to check out, the level of service was outstanding. This is the first time we have written a review but felt we must share this gem of a hotel with other couples searching for the perfect wedding venue in Galway. We would like to thank Nora, Paul, Darragh and the whole team at the Claregalway hotel for their professionalism, dedication and excellent service to us, our families and to all of our guests. The best way we can describe the level of service we received is we were made feel like we were the first and only couple ever to marry at this hotel, even though they had another wedding party the day after our wedding. We stayed at the hotel for 4 nights, which included an intimate post wedding party the following evening in the residence bar. This did not interfere with the other wedding and the high standard of service continued, serving platters and champagne to us as part of this evening. We planned our wedding from Perth, Australia and there was nothing and I mean nothing that Nora did not do for us. All of our guests commented on how nice the hotel is. Most of the feedback we received was their rooms were clean, spacious, comfortable, the food & service was excellent (the food was incredible, served hot, prompt & so plentiful and continued well into the night, including platters served in the residence bar) and the staff so friendly and helpful. So many of our guests spoke of how “this level of service would not be found anywhere else”.
Our guests travelled from all parts of the world and stayed in several hotels before arriving to Claregalway and each spoke of how this hotel out shone all the rest. Nora ensured our day ran smoothly, all of the stress was taken from us. The staff assisted us every step of the way. We both stayed in the hotel the night before the wedding and Nora ensured we had everything we needed the morning of the wedding & throughout our entire stay. She is so calm, organised, approachable, professional..the list is endless with how much good we could say about Nora & her team. Our day went without a hitch. Paul did a wonderful job organising our entrance music, first dance & other songs played at different intervals throughout the evening. We also had a photo slide show running during our meal, which worked out perfect. Nora assisted us with organising the timing of everything, working around the schedules of our band, DJ, Irish dancers, photographer, videographer, food service & speeches. She ensured it all came together and we cannot thank her enough for her help. The banquet room was beautifully presented, which included small Australian & Irish flags in each napkin which added a personal touch to our reception. The backdrop fairy lights and wedding cake stand looked stunning. Nora organised a guest book too and ensured this was circulated to our guests. All of these things really made our day special. We also had to cater for some children attending our wedding. The children’s club was perfect for them, all receiving a kids dinner in the club. They had a great time and were so well looked after. We are left with the most amazing memories and can really look back on our day with no regrets. We booked this hotel based on other reviews on forums & websites and I am glad to report all are accurate, you will not be disappointed with this hotel as your wedding venue. Thank you so much for your level of service and we look forward to visiting you again. We wish the hotel continued success, as it deserves nothing less. A sincere thank you to you all.
- Hey guys,
We just back to reality after our wedding we had with ye in March and I couldn't leave it any longer to express our thanks and gratitude to all the staff at the Claregalway hotel but specially to the superwoman herself Nora and her sidekicks Dara and Stephen
When we got engaged in January 2013 we really had no idea where we wanted to hold the reception for the big day! We got in touch with hotels in Galway that were available for Paddy’s weekend 2014. Our first stop was meeting Nora at the Claregalway Hotel and woooow did she set the bar high for all the hotels that day. Nora welcomed us both and our parents that came along with us, and just after we met, a member of your staff approached us with a glass a bubbly and a big smile saying "Congrats on your engagement from everyone here at the Claregalway", a little touch but made us feel super special! Your advice and support was amazing - you even told us what to ask in other hotels and what to look out for. We went to 3 other hotels that afternoon and not one of them congratulated us on getting engaged. One hotel even ignored Dara (they were marked off the list straight away!!)
But that evening we decided that there was no other hotel that we were interested in and it was all because of the detail of care, professionalism and support that we got from Nora. We are both living in London and were obviously a little worried that we would not be able to call into the hotel from time to time to make sure everything is on course but we shouldn’t have worried about this at all. From the moment that we booked the hotel, Nora was amazing. Any time of the day, and day of the week Nora was always available to answer any questions we had, or give us her advice on items we were unsure about.
The day of the wedding we were treated like complete royalty. On arrival all the wedding party were greeted with bubbly and a very warm welcome from Nora and her colleague Stephen.
Nora took our photo and had our picture on the menus for our guests as well as a coloured print displayed at reception for everyone to see on their way to the reception suite. Every little detail was taking care of and meant so much to us. The food was amazing, I was slightly nervous that I wouldn't be able to eat, but we found ourselves asking for seconds because it was just so amazing. All our guests have been raving how amazing the food was, one of our guests said "All the plates were hot, never mind the food" another said "Well it’s the first wedding that I have been to that you can actually enjoy the food, it’s so nice when the vegetables are actually cooked". I know Nora was busy going to a few of the tables cause a lot of the guests were asking for her as they wanted to send their regards to the chef cause they enjoyed the meal so much.
We honestly have had so many of our guests come to us thanking us for such an amazing day, the food, the music and the atmosphere. But we can't take any of that praise cause it all started with all your guys at the Claregalway hotel, all your staff were so friendly and happy and professional, then your food was just mouth-watering amazing that even the grumpiest of people would have been in a good mood and enjoyed the rest of the day after it
Later in the night Dara and Stephen took over from Nora, and they were amazing to us. They kept coming to me and asking if there was anything that we needed, and the only thing I needed was time to slow down cause the evening was going so quickly.
All the days leading up to the wedding, the tasting menu, the day before when we dropped off everything, the day, the night and early morning of the wedding, and the day and night after the wedding from the bottom of our hearts thank you so much for making it the most amazing weekend of our lives
There are no words that will ever cover how thankful, grateful and delighted that we picked the Claregalway hotel for our wedding day. Every single member of staff are a credit to ye, but special thanks has to go to Nora, Dara and Stephen for being so amazing
We will pop in anytime we are home and would recommend the Claregalway to everyone of our friends that are planning to get married or far any type of occasion!
Thank you, Thank you, Thank you
Dara O'Neill & Mary Daly
15th March 2014